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Free delivery on orders over £39 Terms & Conditions Apply
Free delivery on orders over £39 Terms & Conditions Apply

FAQ

What size should I buy for my dog?

Each item has a corresponding list of measurements for all sizes available.

Please use these measurements as a guide when deciding on a size. Please check our size guide for a full description on how to measure in the correct places.

For a size recommendation, please email us on info@treatyourdog.co.uk

Please remember, that just like us, dogs come in all shapes and sizes and in some cases the chest measurement will not be in proportion to the length measurement. The most important measurement to get right is the chest measurement. If you your dog has a broad chest and you are unsure, it is always recommended that you go up a size.

If you are still unsure, or would like any help deciding on a size, please contact us.

How long will it take for my order to arrive?

All items are dispatched within 24 hours, Monday to Friday only (orders placed on a Friday will likely dispatch on a Monday), and are usually delivered within 2-3 days but do allow up until 7 days for delivery. If you require something urgently please get in touch and we can organise next day for an extra delivery fee. 

What method of payment do you accept?
We can accept Credit and Debit card payment, as well as standard Paypal payments via Paypal.

Are my card and personal details safe?

Paypal is safe, fast and used worldwide by thousands of websites, your financial details are never shared. Paypal remembers everything for you and safeguards your bank, credit or debit card details.
 
Delivery & Returns

Please visit our ‘Delivery Information’ and 'Returns Policy' pages for details. 

Voucher Codes

If you have a one off personal voucher code, it can be used on anything on our site except for Puppy Products. Just enter the code you’ve received at checkout. 

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